Phillfree Mobile Cleaning – Frequently Asked Questions

General

Q: Where are you located?
We are a mobile service based in the Charlotte, NC area. We come to your home, job site, or business — no need to travel!

Q: What areas do you serve?
We proudly serve Charlotte and surrounding areas. If you’re outside these areas, contact us to confirm availability.

Q: How do I book a service?
You can book online using our scheduling page or call/text us directly at 704-650-6544. We’ll confirm your appointment and handle the rest.

Vehicle & Fleet Detailing

Q: Do you clean both the inside and outside of vehicles?
Yes! We offer full-service detailing packages including interior vacuuming, carpet and seat shampooing, dashboard cleaning, and exterior wash, and tire shine.

Q: What kind of vehicles do you service?
We detail everything from standard cars and SUVs to commercial trucks, fleet vans, and semi-trucks/trailers .

Q: Do I need to be home during the cleaning?
No — as long as we have access to the vehicle and permission to work on-site, you do not need to be present.

Q: What should I do to prepare my vehicle?
Please remove any valuables or personal items from the interior before your appointment.

Pressure Washing

Q: What types of pressure washing do you offer?
We clean driveways, sidewalks, patios, decks, fences, exterior walls, storefronts, and more.

Q: Do you use chemicals or just water?
We use eco-friendly, non-toxic cleaners when needed — safe for pets, plants, and your property.

Q: Do I need to provide water?
We prefer to hook into your outdoor water spigot. Let us know if one isn’t available, and we’ll plan accordingly.

Landscaping

Q: What landscaping services do you offer?
We offer mowing, edging, weed control, bush trimming, seasonal cleanups, and basic lawn care.

Q: Do you offer recurring landscaping services?
Yes! Weekly, bi-weekly, and monthly plans are available. Contact us to customize a schedule that fits your property’s needs.

Q: Do you haul away yard waste?
Yes — all trimmings and debris are removed unless you request otherwise.

Payments

Q: What payment methods do you accept?
We accept cash, Cash App, Zelle, PayPal, and most major credit/debit cards.